Honest NPS, CSAT, CES, and PMF

A number you can defend.

UserVane runs microsurveys inside your product and reports scores you can trust. Every number ships with its margin of error, its sample size, and where it came from. We suppress thin samples and show the plus/minus margin, never a vanity number.

Free to start, no card. Full-fidelity importer free on every plan. One script tag or UserVaneProvider. In-product, hosted link, and bring-your-own email.

In your product

A survey that feels native, not bolted on

docked in your content, inherits your look, one tap to answer

Native, because it lives in your product

It docks into your content column, inherits your width and type, and uses one calm accent. No modal takeover, no dark overlay. A per-respondent quiet period means someone who just answered, or opted out, is left alone across every survey you run. Tri-channel collection: in-product widget, hosted link surveys, and bring-your-own email on Pro and Scale.

Thanks, this helps.

One optional follow-up, then it gets out of the way.

Powered by UserVane
The differentiator

Take this number to the board

the score, the precision behind it, and where every point came from

Acme Analytics · NPS

measured by UserVane · last 90 days
with margin of error
+52± 6
N = 482 measured  ·  38% response rate  ·  95% confidence  ·  true score almost certainly between +46 and +58
Promoters61%
Passives30%
Detractors9%
Promoter Passive Detractor Margin, sample size, and source shown. Defensible, not decorative.
Honest while it is early, too

A new survey shows a wide margin on purpose (say +48 give or take 22 at N=14) and narrows as responses arrive. Below a real sample size we suppress the score rather than print a flattering one. No naked numbers.

Real responses, good and bad
9"Onboarding took a bit, but the product earns its keep."measured · in-product
4"Wish there were more built-in question templates."measured · link
Three steps

Embed, collect, read a score you can defend

  1. Embed the widget

    Drop in one <script> tag, or wire the UserVaneProvider React component. You are live in minutes, in the stack you already ship.

  2. Collect responses

    Target by event and trait so the right users see one good question. Add hosted link surveys or bring-your-own email when the conversation is outside the app. Unlimited surveys; metering is on completed responses.

  3. Read scores you can defend

    The dashboard shows the score, its plus or minus margin, the sample size, and verbatims, or a plain "not enough responses yet" when that is the truth.

Moving from Delighted

Bring your whole history, free on every plan

Export your Delighted CSV and import it full fidelity. Scores, comments, timestamps, and respondent metadata all map into live trends, so your program keeps its history from day one. Self-serve full-fidelity import. UserVane is independent and not affiliated with Qualtrics or Delighted.

  • Full-fidelity CSV import, not a lossy summary
  • Historical responses feed the same margins and trends
  • Included on Free, Pro, and Scale, no add-on fee
delighted_export.csv
scorenps value
commentverbatim
timestampmeasured at
propertiesrespondent traits
4,912 responses mappedfull fidelity
Because you asked first

Your data, your call

You own it

Your responses are yours. We are the processor, not the owner.

One-click export

Full history to CSV any time. No lock-in, no ransom.

Encrypted and scoped

AES-256 at rest, a signed DPA, and least-privilege scopes.

Portable, always

If plans change, your data walks out with you. Documented.

Pricing

Simple plans, honest metering

Meter on completed responses. Unlimited surveys. Annual billing is two months free.
Free
$0 / month
No card required
  • Up to 250 responses / month
  • Unlimited surveys
  • NPS, CSAT, CES, and PMF
  • In-product widget and hosted link surveys
  • Full-fidelity Delighted import
  • Powered by UserVane badge
Start free
Scale
$129 / month
Annual billing is two months free
Everything in Pro, plus
  • High-volume response cap
  • Team access: invites and roles
  • Advanced analytics: segmentation and trends
  • Cross-survey and honest per-segment scoring
Start free, upgrade in app

Scale includes team access and advanced analytics today. CRM and CDP integrations remain on the roadmap. Mobile SDK is not a current product claim. Prices in USD. Importer free on all plans.

Ship an honest survey this afternoon.

One script tag or a React provider, and a score you can defend by the end of the week.